What information do we collect?
We may collect personal information such as your name, email address, phone number, job title, and company name when you contact us or use our services. In the course of our work, we may also collect business-related information that is relevant to the solutions we provide. When you visit our website, we may gather usage data including your IP address, browser type, pages visited, and the time you spend on each page. Additionally, we collect information from any communication you have with us—whether through emails, phone calls, or online forms. Our data collection is always purpose-driven; we only gather the information necessary to serve you effectively.
How do we collect information?
Information is collected in a number of ways. When you fill out a form on our website, request a consultation, or subscribe to our newsletter, we capture the information you provide. If you engage our services, we collect relevant details to fulfill the work. We also use automated tools, such as cookies and analytics, to understand how users interact with our website. In some cases, we may receive information from third-party platforms—but only if you’ve granted them permission to share your data with us. All data collection is done transparently and, where applicable, with your explicit consent.
Confidentiality
Confidentiality is a core value in everything we do. Any personal or business information you share with us is treated with the highest level of care and discretion. We never sell, rent, or share your data with unauthorized third parties. Access to your information is restricted to team members who need it to deliver services, and we maintain strict internal protocols and safeguards to protect your data against unauthorized access, alteration, or loss. If we work with external partners or contractors, they are bound by confidentiality agreements and required to uphold our data protection standards.
Making a complaint
If at any time you have concerns about how your data is being handled or believe your privacy rights have been violated, we encourage you to contact us directly. Please send your complaint or inquiry to info@mayaguana.cz, and provide as much detail as possible so we can investigate the matter thoroughly and respond appropriately. You also have the right to lodge a formal complaint with the data protection authority in your jurisdiction if you feel we are not complying with applicable privacy laws.
